eMitra Portal Rajasthan: Your Gateway to Government Services
eMitra Portal Rajasthan is a state-run digital initiative launched in 2002 by the Government of Rajasthan. It is designed to provide citizens easy access to a wide array of government and private services through a unified digital platform. Accessible via web, mobile app, and a vast network of kiosks across the state, eMitra has revolutionized service delivery and improved
🚀 What is eMitra?
e-Mitra is a flagship e-Governance project by the Government of Rajasthan. It serves as a digital bridge between citizens and multiple government departments by providing integrated online and offline services. Whether you are in a village or city, you can visit an eMitra kiosk or use the portal/app to avail services without visiting multiple offices.
📋 Services Offered by E Mitra
It offers over 300+ services across various categories. Below are the key services you can access:
Utility Services
- Electricity bill payments (e.g., JVVNL, AVVNL, JDVVNL)
- Water bills
- Landline & Mobile recharge
- DTH bill payment
Government Document Services
- PAN card application
- Passport Seva services
- Ration card registration
- Birth & death certificate download
- Aadhaar card updates
- Driving license applications
Financial Services
- Loan application and tracking
- Micro-insurance plans
- Bank deposits and withdrawals via CSP banking
Education & Employment
- Scholarship applications
- Board exam result checking
- School/college admission forms
- Unemployment allowance application
- Skill training programs (RSLDC)
Travel and Booking Services
- RSRTC bus ticket booking
- Train ticket booking
- Hotel booking and tourism packages
Business Services
- Shop registration
- Labour license application
- Udyog Aadhaar linking
📱 eMitra Mobile App
Rajasthan residents can also access eMitra services via the App, available on Google Play Store:
- Bill payment gateway
- Service tracking and SMS alerts
- eWallet integration
- Geo-location of nearest kiosk
Download:
- Android: Raj App
- iOS: Coming soon
🧾 How to Use e-Mitra Services? (Step-by-Step Process)
- Visit the nearest e-Mitra kiosk or the official portal.
- Select a Service: Choose from the list of available services.
- Submit Documents: Provide necessary information or scanned documents.
- Pay Online: MaAtal Seva Kendra (ASK) – Located in Gram Panchayats
- Urban eMitra Kiosks – Operated by private entrepreneurs in cities
- Government Office eMitras – Setup inside government departmentske payment through net banking, UPI, debit card, or eMitra wallet.
- Receive Acknowledgement: Get a printed or digital receipt.
🏢 Types of e-Mitra Centers
- Atal Seva Kendra (ASK) – Located in Gram Panchayats
- Urban e-Mitra Kiosks – Operated by private entrepreneurs in cities
- Government Office E Mitras – Setup inside government departments
Each kiosk is connected to a centralized backend, ensuring real-time service delivery and tracking.
🔐 Security and Transparency
- All transactions are logged and can be verified via the E Mitra Transaction ID
- OTP verification ensures security of citizen data
- Feedback mechanism and grievance redressal system available
📊 e-Mitra in Numbers (As of 2025)
- 🏢 65,000+ Active Kiosks
- 📱 2 Crore+ App Downloads
- 💼 250+ Services Offered
- 💳 ₹5,000 Crore+ Annual Transactions
📞 Contact and Helpdesk
- Official Website: https://emitra.rajasthan.gov.in
- Support Email: rajemitra@rajasthan.gov.in
- Helpline Number: 1800-180-6127 (Toll-free)
🌟 Conclusion
eMitra has become the digital backbone of service delivery in Rajasthan. By bringing hundreds of services under one umbrella, it not only reduces red tape and paperwork but also empowers citizens, especially in rural areas. Whether you need to apply for a ration card or pay your electricity bill, it’s your one-stop solution for all government and essential services.